Location: Metroplaza | Accessibility category: Shopping mall | Accessibility information: Metroplaza has multiple barrier-free facilities

Accessibility Index
Attractions Evaluation
The entrance is equipped with an automatic door or no door, and it is wide and suitable for wheelchairs to enter and leave alone
The aisle is flat and wide or has a ramp, wheelchairs / people with reduced mobility can enter and leave alone
There is no need or a wide drop lift to reach all floors, wheelchairs / people with reduced mobility can use them alone
General parking spaces are provided, and the aisles in the drop-off parking area are wide and convenient for wheelchair users.
There is an accessible toilet, wheelchair/person with reduced mobility can use it alone
Special facilities for wheelchair users are available or can be borrowed
The staff is friendly and courteous, and can provide consulting services for wheelchairs / people with reduced mobility
There is a special location for the disabled or a wide passage, wheelchairs / people with reduced mobility can use them alone

suitable category

  • Family family
  • Physical Disability
  • Manual wheelchair
  • Wheelchair companion
  • Electric wheelchair
  • Elderly
  • Visually impaired people
  • Couple
  • Photoman
  • Pregnant woman
  • Lone Ranger

Local Facilities

  •   BabyRoom
  •   Guide Dogs are welcome
  •   Children's play area
  •   Available by subway (within 15 minutes walk)
  •   Bus reachable (within 15 minutes walk)


Metroplaza is one of the large shopping malls in Kwai Fong, Kwai Tsing District, New Territories, Hong Kong. It is located opposite the MTR Kwai Fong Station.

Accessibility description

Metroplaza is equipped with multiple barrier-free facilities, including entrances and exits, passages, lifts, wheelchair stair machines, accessible toilets, parking spaces for the disabled and nursery rooms, etc. The design fully considers the needs of wheelchairs/persons with reduced mobility . Most of the uneven places are equipped with ramps, and the ramps are relatively flat, so wheelchair users can easily get on and off.

 FG Tips

Metropolitan Plaza is a large shopping mall with adequate barrier-free facilities and is a good place for wheelchair users to shop for leisure.

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Relevant information

Address : Kwai Tsing, New Territories. Address: 223

Website :

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Traffic Information

Accessibility Index
- There are a lot of bus routes to reach
Meeting Facilities
Exit E of Kwai Fong Railway Station. For wheelchair users, please walk for 2 minutes from Exit C or D.

Meeting Facilities


- Metroplaza has multiple exits, one of which is located at No. 223 Xingfang Road. There are ramps and push doors at the entrance. Wheelchair users may require assistance from staff

Channel design

- Most areas of Metroplaza are designed with wide passages, which are generally suitable for wheelchair users to enter and exit
- There are multiple lifts on boarding and landing, which are connected to the parking lot and wheelchair lifts next to the lobby
- Most uneven places are equipped with ramps, the ramps are relatively flat, so wheelchair users can easily get on and off


- Metroplaza has multiple accessible toilets located on each floor of the mall

Nursery room

- There are two nursery rooms in the Metropolitan Plaza, located on the L1 and L3 floors

Parking lot

- There are two special parking spaces for the disabled in the parking lot of Metropolis Plaza, located on the B2 and B3 floors.


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