Hong Kong International Airport ranks fifth in the world's top ten airports. In addition to providing high-quality services for global passengers, the International Airport also provides considerate services for wheelchairs/persons with reduced mobility. If you have other special needs, you can call the airport enquiry hotline: (852) 2181-8888 for enquiries.

If there is inconvenience in carrying luggage, you can use the luggage handling service. The service includes sending your luggage from the drop-off area on the departure level or other drop-off points to the passenger check-in counters in the two passenger terminals; luggage can also be transported by Passenger No. 1 The baggage claim hall on the arrival floor of the building will be sent to the pick-up points for vehicles at the airport.


Length + width + height <158cm, weight <32kg $25 per piece of luggage
Overweight $40/each piece of luggage

If you need to use the service, please call (852) 3918-5000 (Global Air Services: 24-hour hotline)

For details, please read the official website

If you are carrying a large amount of luggage, you can also use the baggage to-home service to pack lightly on the road. Services include picking up luggage at the passenger's residence or hotel and sending the luggage directly to the airline check-in counter. At the same time, the luggage that has passed customs inspection for arriving passengers can be transported from the arrival lobby to the passenger's residence or hotel.

  Services include
Transport 4 pieces of luggage of normal size (length + width + height <158cm, weight <32kg)
* Does not include baggage handling service


airport ↔ Hong Kong Island/Kowloon fee $500
airport ↔ New Territories fee $650
airport ↔ Outlying islands fee $700
Additional baggage fees (Every) fee $100
(The maximum is 25 pieces of normal size luggage)

To use the service, you needBook an appointment 2 days in advance, You can call (852) 3918-5000 (Circular America: 24-hour hotline)

For details, please read the official website

In addition to taking public transportation, people with reduced mobility can also make an appointment to arrange the following pick-up methods to enjoy more flexible and more personal transportation services.

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