Kowloon City Plaza

Location: Kowloon City Plaza | Accessibility category: Shopping malls | Accessibility information: Kowloon City Plaza has a number of barrier-free

Accessibility Index
Attractions Evaluation
The entrance and exit are equipped with manual doors, and the width is roughly suitable for wheelchairs to pass through, some of which may require assistance from others
The aisle is flat and wide or has a ramp, wheelchairs / people with reduced mobility can enter and leave alone
There is no need or a wide drop lift to reach all floors, wheelchairs / people with reduced mobility can use them alone
Special parking spaces for the disabled are available, wheelchairs/persons with reduced mobility can use them alone
There are gender-free toilets, which may require assistance from others before use
Special facilities for wheelchair users are available or can be borrowed, pre-application is required
The staff is friendly and courteous, and can provide consulting services for wheelchairs / people with reduced mobility
The space channel is generally wide and flat, wheelchairs / people with reduced mobility may require assistance from others

suitable category

  • Physical Disability
  • Manual wheelchair
  • Electric wheelchair
  • Wheelchair companion
  • Visually impaired people
  • Elderly
  • Pregnant woman
  • Family family
  • Couple
  • Photoman
  • Lone Ranger

Local Facilities

  •   Guide Dogs are welcome
  •   Available by subway (within 15 minutes walk)
  •   Bus reachable (within 15 minutes walk)


Kowloon City Plaza (KCP) has more than 70 retail shops, restaurants and entertainment facilities, including popular retail brands such as AEON Department Store, Broadway and McDonald's. It has become a popular place to enjoy life and gather with friends.

Accessibility description

There are many barrier-free facilities, including entrances and exits, passages, lifts, and accessible toilets. The passages in the mall are mainly flat roads, which are wide and suitable for wheelchair users.

 FG Tips

Kowloon City Plaza is far away from the MTR station. It is more convenient for wheelchair users to use public buses.

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Relevant information

Address : UG, Kowloon City Plaza, 128 Carpenter Road, Kowloon City

Enquiries : 2718-6320

Website :

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Traffic Information

Accessibility Index
- There are a lot of bus routes to reach
1) Lok Fu
Meeting Facilities
MTR Lok Fu Station Exit A, turn to Junction Road along Hu Tau Hom Road, pass Lok Fu Park, Hou Wong Temple, and then directly down Carpenter Road to the destination.
2) Holy Family Canossian School
Bus route: 11D, 11K, 75X, 85, 85A, 85B

Meeting Facilities


- There are steps at the main entrance of Kowloon City Plaza. Wheelchair users are advised to go to the mall from the entrance on the side of the parking lot, and then use the elevator to reach each floor directly
- Another entrance of the mall is connected to Carpenter Road Park

Channel Design

- Most areas in the Kowloon City Plaza Shopping Centre are wide open, which is generally suitable for wheelchairs/handicapped persons to enter and exit
- The main passage is a flat road, and there are elevators to reach all floors
- However, some facilities, such as parking lots, etc., require manual opening of the glass doors to access


- There are accessible toilets in the Kowloon City Plaza shopping mall on the B1 and 4 floors. You can find the relevant location according to the signs

Parking lot

- Parking lot is located on the 5th floor
- There are 2 parking spaces for the disabled in the car park
- There are elevators in the parking lot to reach all floors, and you need to open the glass door to enter the mall


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