Citywalk 2

Location: Citywalk 2 | Accessibility category: Shopping mall | Accessibility information: Citywalk 2 has a number of barrier-free facilities

Accessibility Index
Attractions Evaluation
The entrance and exit are equipped with manual doors, and the width is roughly suitable for wheelchairs to pass through, some of which may require assistance from others
The aisle is flat and wide or has a ramp, wheelchairs / people with reduced mobility can enter and leave alone
There is no need or a wide drop lift to reach all floors, wheelchairs / people with reduced mobility can use them alone
Special parking spaces for the disabled are available, wheelchairs/persons with reduced mobility can use them alone
There is an accessible toilet, wheelchair/person with reduced mobility can use it alone
Special facilities for wheelchair users are available or can be borrowed
The staff are kind and courteous, and can provide help and assistance for wheelchairs/persons with disabilities
There is a special location for the disabled or a wide passage, wheelchairs / people with reduced mobility can use them alone

suitable category

  • Family family
  • Physical Disability
  • Manual wheelchair
  • Wheelchair companion
  • Electric wheelchair
  • Elderly
  • Visually impaired people
  • Couple
  • Photoman
  • Pregnant woman
  • Lone Ranger

Local Facilities

  •   BabyRoom
  •   Touch Map
  •   Guide Dogs are welcome
  •   Wifi
  •   Available by subway (within 15 minutes walk)
  •   Bus reachable (within 15 minutes walk)



"The mall occupies about 200,000 square feet and is a one-stop shopping, entertainment and dining center. The main tenant on the ground floor is Sincere Department Store, which has a wide range of goods, including clothing, handbags and footwear, outdoor sports goods, household goods, Bedding and food provide customers with a different shopping experience. There are many dining options on the upper ground floor and the first floor, including Chinese, Western, Japanese, Korean, and Hong Kong-style restaurants. In addition, the theater on the first floor is the first in Hong Kong The all-digital movie city covers an area of over 33,000 square feet and has 5 cinemas with a total of 700 seats, providing a new generation of entertainment."

Accessibility description

Citywalk Phase 2 has a number of barrier-free facilities, including entrances and exits, passages, lifts, wheelchair lifts, accessible toilets and nursery rooms, etc. The design fully considers the needs of wheelchairs/persons with reduced mobility. Most of the uneven places are equipped with ramps, and the ramps are relatively flat, so wheelchair users can easily get on and off.

 FG Tips

The shopping mall has a large space, all-inclusive shops, convenient transportation, and complete barrier-free facilities. It is no problem for wheelchair users to go alone.

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Relevant information

Address : 18 Yeung Uk Rd, Tsuen Wan

Enquiries : 2614-3887

Website :

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Traffic Information

Accessibility Index
- There are a lot of bus routes to reach
Meeting Facilities
West Rail Line Tsuen Wan West Station lift exit and walk to Nina Plaza, turn right on Yeung Uk Road and go straight for a short distance. The journey takes about 7 minutes.

Take the Tsuen Wan Station Lift Upper Concourse on the Tsuen Wan Line. Walk along the Tsuen Wan Flyover Network towards Tsuen Wan West, passing Citywalk Phase 1>Nina Plaza to Citywalk Phase 2. The journey takes about 17 minutes.

Meeting Facilities


- Citywalk Phase 2 has multiple entrances and exits. The main entrance is on Yeung Uk Road. The entrance is flat and wide, with ramps and push doors. Wheelchair users may require assistance from staff

Channel design

- The design of most local passages in Citywalk Phase 2 is wide
- There are two lifts on and off, which are connected to the parking lot behind a glass door next to the first department store in the mall
- Most uneven places are equipped with ramps, the ramps are relatively flat, so wheelchair users can easily get on and off


- There are two accessible toilets located in G/F and 1/F of the mall


- There is a nursery room located next to 1/F Binpal Korean Grill

Parking lot

- There are special parking spaces for the disabled in the B1 parking lot of the shopping mall


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