Shatin Centre Shatin Plaza

Location: Shatin Centre | Accessibility category: Shopping guide | Accessibility information: Shatin Centre

Accessibility Index
Attractions Evaluation
The entrance and exit are equipped with manual doors, and the width is roughly suitable for wheelchairs to pass through, some of which may require assistance from others
The aisle is flat and wide or has a ramp, wheelchairs / people with reduced mobility can enter and leave alone
There is a basic lift, you may need assistance from others when using it
There is an accessible toilet, wheelchair/person with reduced mobility can use it alone
Special facilities for wheelchair users are available or can be borrowed
The staff is friendly and courteous, and can provide consulting services for wheelchairs / people with reduced mobility
The space channel is generally wide and flat, wheelchairs / people with reduced mobility may require assistance from others

suitable category

  • Family family
  • Physical Disability
  • Manual wheelchair
  • Wheelchair companion
  • Electric wheelchair
  • Elderly
  • Visually impaired people
  • Couple
  • Pregnant woman
  • Lone Ranger

Local Facilities

  •   Guide Dogs are welcome
  •   Available by subway (within 15 minutes walk)
  •   Bus reachable (within 15 minutes walk)


The Shatin Centre shopping mall is partly located on the first floor (L1) and third floor (L3). There are music shops, hair salons and car parks on the first floor, while the shopping malls on the third floor have a number of retail shops, including fashion stores, beauty shops, and banks. There are also many restaurants including McDonald’s restaurants, Tan Tsai Yunnan rice noodles, herbal tea shops, and sugar water. Shops, cheese shops, ice cream shops, etc. Since most of the stores in the mall are located on the 3rd floor and there are no lifts, it is recommended that wheelchair users enter the 3rd floor from the flyover of the new city.

Accessibility description

There are multiple barrier-free facilities, including ramp entrances, passages, lifts, etc. The design does not fail to fully consider the needs of wheelchairs/persons with reduced mobility. There is only one lift to reach different floors, making it more difficult for wheelchairs/persons with reduced mobility to use them alone. In most places, the passageways are designed to be broad and suitable for people with wheelchairs and mobility impairments.

 FG Tips

It is more convenient for wheelchair users to enter the Shatin Centre shopping mall via the New Town Plaza.

Photo album

Relevant information

Address : 2–16 Wang Pok Street (Shatin Centre) / 21–27 Sha Tin Centre Street (Shatin Plaza), Sha Tin, New Territories

Enquiries : 2606-3700

Website :

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Traffic Information

Accessibility Index
- There are a lot of bus routes to reach
1) Sha Tin
Meeting Facilities
MTR Sha Tin Station enters the 3rd floor of the shopping mall via the New Town Plaza flyover

Meeting Facilities


- The Shatin Centre shopping mall has 2 main entrances, which are connected by a ramp near the entrance of the New Town Plaza, which is more suitable for wheelchairs/persons with reduced mobility
- The entrance on the first floor is only connected by escalators and stairs, and there is no automatic door, which is not suitable for wheelchairs/persons with reduced mobility

Channel Design

- Most areas of the Shatin Centre shopping mall are designed with wide passageways, which are generally suitable for wheelchairs/handicapped persons to enter and exit
- There is only 1 elevator for loading and unloading, located near the main entrance
- The ramp is relatively flat, making it easy for people with wheelchairs/handicapped to get on and off


- The mall has 2 accessible toilets

Parking lot

There are no priority parking spaces for the disabled in the mall

Nursery Room

- There is a nursery room in the mall


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