Citygate Outlets

Location: Citygate Outlets | Accessibility category: Shopping guide | Accessibility information: Citygate Outletsis connected to MTR Tung Chung

Accessibility Index
Attractions Evaluation
The entrance is equipped with an automatic door or no door, and it is wide and suitable for wheelchairs to enter and leave alone
The aisle is flat and wide or has a ramp, wheelchairs / people with reduced mobility can enter and leave alone
There is no need or a wide drop lift to reach all floors, wheelchairs / people with reduced mobility can use them alone
Special parking spaces for the disabled are available, wheelchairs/persons with reduced mobility can use them alone
There is an accessible toilet, wheelchair/person with reduced mobility can use it alone
Special facilities for wheelchair users are available or can be borrowed
The staff is friendly and courteous, and can provide consulting services for wheelchairs / people with reduced mobility
There is a special location for the disabled or a wide passage, wheelchairs / people with reduced mobility can use them alone

suitable category

  • Physical Disability
  • Manual wheelchair
  • Wheelchair companion
  • Electric wheelchair
  • Elderly
  • Visually impaired people
  • Couple

Local Facilities

  •   BabyRoom
  •   Lead Path
  •   Touch Map
  •   Guide Dogs are welcome
  •   Wifi
  •   Available by subway (within 15 minutes walk)
  •   Bus reachable (within 15 minutes walk)


Citygate Outlets is the most popular store in Hong Kong. You can go shopping at a discounted price of 30 to 30%! Alfred Dunhill, ANTEPRIMA, Aquascutum, Bally, Burberry, Coach, Calvin Klein Jeans, Guess, Esprit, Max Mara, Vivienne Tam and more than 80 world brands of trendy clothing and fashion accessories can be found here. Citygate storehouse is located at MTR Tung Chung Station, connected to the Novotel Citygate hotel, and it is also very convenient to travel to and from Ngong Ping 360, Hong Kong Disneyland and Hong Kong International Airport.

Accessibility description

Citygate is connected to MTR Tung Chung Road and the traffic is quite convenient. The shopping mall is equipped with multiple barrier-free facilities including entrances and exits, passages, lifts, accessible toilets, etc. The design fully considers the needs of wheelchairs/persons with reduced mobility. Most of the uneven places are equipped with ramps, and the ramps are relatively flat, so wheelchair users can easily get on and off.

 FG Tips

Citygate and Citygate’s designer warehouses are adjacent to MTR Tung Chung Station. The mall is spacious and most shops can be accessed by wheelchair users.

Photo album

Relevant information

Address : Citygate Outlets: Bi, North Car Park

Enquiries : 2109-2933

Website :

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Traffic Information

Accessibility Index
- There are a lot of bus routes to reach
Meeting Facilities
MTR Tung Chung Station Exit C

Meeting Facilities


- The entrance and exit of the shopping mall are connected to the MTR station, and the passage to the shopping mall is mainly flat roads, with wide passages, suitable for wheelchairs/persons with reduced mobility

Channel design

- Most of the local passages are designed to be wide, and the passages in the mall are mainly flat roads, which are generally suitable for wheelchairs/handicapped people to enter and exit
- In addition to escalators, there are also multiple elevators connecting each floor


- There are multiple accessible toilets in the mall, located in B1, G/F, 1/F&2/F

Parking lot

There are two parking spaces dedicated to the disabled in the car park


- There are multiple nurseries in the mall

Visually impaired/wheelchair facilities

- The shopping mall has guide paths and temporary wheelchair shelters for the visually impaired and wheelchair users


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