New Kowloon Plaza

Location: New Kowloon Plaza | Accessibility category: Shopping malls | Accessibility information: New Kowloon Plaza has multiple barrier-free

Accessibility Index
Attractions Evaluation
The entrance and exit are equipped with manual doors, and the width is roughly suitable for wheelchairs to pass through, some of which may require assistance from others
The aisle is flat and wide or has a ramp, wheelchairs / people with reduced mobility can enter and leave alone
There is no need or a wide drop lift to reach all floors, wheelchairs / people with reduced mobility can use them alone
There is an accessible toilet, wheelchair/person with reduced mobility can use it alone
The staff is friendly and courteous, and can provide consulting services for wheelchairs / people with reduced mobility
There is a special location for the disabled or a wide passage, wheelchairs / people with reduced mobility can use them alone

suitable category

  • Family family
  • Physical Disability
  • Manual wheelchair
  • Wheelchair companion
  • Electric wheelchair
  • Elderly
  • Couple
  • Pregnant woman
  • Lone Ranger

Local Facilities

  •   Available by subway (within 15 minutes walk)
  •   Bus reachable (within 15 minutes walk)


New Kowloon Plaza is one of the medium-sized shopping malls in the Yau Tsim Mong district of Hong Kong, with a 2-storey building. Before Olympian City was completed, it was the largest shopping mall in Tai Kok Tsui.

Accessibility description

New Kowloon Plaza is equipped with multiple barrier-free facilities, including entrances and exits, lifts, passages, and accessible toilets. The design fully considers the needs of wheelchairs/persons with reduced mobility. Most uneven areas are equipped with ramps. Relatively flat, wheelchair users can easily get on and off.

 FG Tips

Although the mall is a little far away from the MTR, there are many buses going there. The mall is spacious and wheelchair users can go there alone.

Photo album

Relevant information

Address : 38 Tai Kok Tsui Road, Tai Kok Tsui

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Traffic Information

Accessibility Index
- There are a lot of bus routes to reach
Bus route: 2E, 18, 31B, 914, 914X (New Kowloon Plaza Station) just after getting off the bus
Bus route: 10, 13D, 16, 32, 43C, 904, 905 (Zechuji Street Station) just after getting off the bus

Meeting Facilities


- The main entrance of the New Kowloon Plaza is located on Tai Kok Tsui Road. There is a ramp beside the stone steps to facilitate the entry of wheelchair users. The gate does not have an automatic door design. Wheelchair friends may require assistance from staff

Channel design

- Most areas of the shopping mall are designed with wide passageways, which are generally suitable for wheelchair users to enter and exit
- There are 3 elevators for up and down, but only the right-most elevator can go up to the first floor. The other 2 elevators only go to the office building of the building
- Most uneven places are equipped with ramps, the ramps are relatively flat, so wheelchair users can easily get on and off


- The mall has an accessible toilet located at 1/F


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