We promise to refund any items if you are not completely happy which you can return it to us in good and saleable condition by post within 7 days of receipt for Hong Kong, China and Macau, and 14 days of receipt for international orders. We will arrange refund to your original payment method that has been credited.
Please advise your order number with item number and return to the below address.
Return address :
MARS WEAR STORE
Flat 14, 4/F., Block C,
HK Ind. Ctr., 489-491 Castle Peak Road, Kowloon, Hong Kong
*Please note all customers are responsible for the shipment cost of returns and exchanges. Also, your original shipping charges are non-refundable.
**Please remember to keep the post/courier receipt for tracking. We cannot refund any money if we do not receive your parcel.
We will proceed your refund within 30 working days once we have received your parcel. You will be notified via email that your refund is processing.
All items purchased on sale are non-returnable.
All items are inspected before send to the customers to ensure they are in good quality of your purchase garments from us. If you are really found the defect that we are happy to replace or repair.